Bramhall’s only specialist lettings provider Castle Estates is celebrating 15 wonderful years in business. I Love Bramhall met up with director Lynn Wood at Castle Estates’ premises on Lumb Lane to find out the secrets to her success.
Formerly, Lynn ran Castle Estates Bramhall with her sister Anne before fully taking the helm in 2013. Shortly after becoming the sole director, Lynn made the decision to run the business independently rather than operating as a franchise, which gave the business the level of control necessary to offer a truly personal service.
Serving landlords and tenants in Bramhall and surrounding Stockport areas like Edgeley and Shaw Heath, Castle Estates Bramhall actually covers the whole of South Manchester and beyond, with some landlords based as far afield as Hull and Herefordshire.
Many landlords have been on the business’ books for years – the team’s level of experience and hands-on approach to lettings management means that landlords can focus their attention where it’s needed and trust Castle Estates to look after their investments.
Lynn is very present at Castle Estates and it’s this active commitment to the business that is key to its success, she says. Often to be found in the office, Lynn greets visitors personally and is always on call for her customers – even when she’s on holiday! Of course, the business benefits from several pairs of helping hands, too – local ladies Claire T, Claire D, Lucy and Sarah are all capable property managers and lettings negotiators, supporting Lynn in ensuring the continuing success of Castle Estates Bramhall.
In fact, for 12 years, the staff at Castle Estates Bramhall didn’t change at all. This continuity of employees has helped ensure that the business can build up positive ongoing relationships with landlords and tenants, establishing trust and giving customers the confidence that their best interests will always take priority.
There’s a trend now towards longer tenancies, Lynn says, which means that both landlords and tenants need to feel reassured that they will be in safe hands. Castle Estates Bramhall is fully licensed by professional lettings body ARLA and deals solely with rentals, making the business a specialist in the property field.
Managing a wide variety of properties, the lettings agency deals with everything from modest two-bedroom terraces to prestigious four-bedroom detached homes. Services include a free valuation visit, advice on all aspects of property management, inventory creation, tenant vetting, maintenance reporting, tenanted property inspections and more.
As an extra service, Castle Estates Bramhall also provides insurance products for both landlords and tenants, such as contents insurance, landlord rent protection and legal expenses insurance.
Taking an honest and active approach to property management, the agency is rightfully proud of its 15-year tenure. Lynn clearly enjoys what she does – her passion for property lettings shines through and is reinforced by the team’s high level of expertise. The business also gives back, though – Lynn has been able to establish a fantastic work-life balance doing a job she loves through Castle Estates Bramhall.
“Reaching the 15-year milestone is a real achievement,” Lynn says. “Castle Estates Bramhall continues to go from strength to strength, thanks to the hard work and dedication of our team and the personal, value-added approach we take to property management.
“We’re well established here in Bramhall, right in the heart of the action – which is where we like to be. Here’s to the next 15 years!”
To find out more about what Castle Estates Bramhall offers for landlords, or to browse properties available to rent in Bramhall, get in touch using the links below.
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