The housing market may change but one thing that can be relied on to remain constant is the standard of service offered by our local estate agents Mosley Jarman.
More than eight years after establishing their base here in Bramhall, Mosley Jarman continues to lead the market with its own brand of old-fashioned customer service that prioritises the client experience, from start to end.
I Love Bramhall caught up with owner Nick Mosley and Manager/Valuer Neil Clubley at their welcoming base on Moss Lane to learn more about the key values that make Mosley Jarman such a success.
For starters, Mosley Jarman is an independent business run by local people, for local people. Splitting his time between the Bramhall base and a second branch over in Wilmslow, and with his third child on the way, Bramhall native Nick’s a busy man. In his absence, Nick knows he can rely on Neil and the rest of the strong Bramhall team to maintain Mosley Jarman’s fantastic reputation as a local business committed to service excellence.
With long careers in the property business, Nick and Neil have worked together for 16 years. Nick lives locally with his family, as do the other members of the team, all of whom who have worked at the Bramhall base for at least five years apiece. The office over in Wilmslow is equally successful – in fact, it’s just celebrated its fifth birthday, which is testament to the company’s enduringly effective working practices.
Mosley Jarman aims to deliver exceptional service that is noticeably different – in the best possible way. With more than 700 five-starreviews on property website AllAgents.co.uk, it’s safe to say that they continue to meet their goals day in, day out. Property is a passion, Nick says, and it’s this drive to deliver the best possible service – along with value for money – that leaves customers with the desire to tell others about their experiences.
Operations at Mosley Jarman are underpinned by clear communication and ethical business practices. The team regularly sits down for meetings so that everyone is on the same page and working proactively to look after customers, offering sensible, practical advice. Fully regulated and covering both sales and lettings, the team at Mosley Jarman delivers a personal service and handles every property transaction with the care and attention they’d expect themselves.
Providing a consistent level of service is another key ingredient in the company’s recipe for success. The staff are the same across both departments, so customers have the reassurance of dealing with the same people within the business whenever they get in touch. The team prides itself on making that extra phone call to ensure clients are kept up to date and satisfied with the service they receive, and this is part of the reason the business continues to flourish.
When the firm was firm established back in 2011, there were approximately double the number of estate agencies in the village. As time has passed, the more corporate ventures have closed their doors, but many independent businesses have continued to thrive. Building up a relationship with the local community and providing that personal, proactive service has helped ensure Mosley Jarman is a first port of call for local residents looking to buy, sell, rent or let property in and around Bramhall.
In fact, Nick and the team have sold houses for our very own Wendy Green, as well as for lots of other local business owners, and I Love Bramhall can attest to the excellent standard of service offered. For more information, speak to the friendly team by phone or email, or pop into the office on Moss Lane – all the details you need are below.